By Leanne Hoagland-Smith
Conflict for individuals can be internal or external stimulated.
Within my executive coaching practice, I believe addressing conflict through emotional intelligence is an effective and extremely non-judgmental coaching strategy.
Research by Harvard physiologist Walter Cannon may help to explain why 60 to 90% of all doctor visits involve some stress connected complaints. This is why leveraging our emotional intelligence is essential in combating conflict.
Many have the capacity to recognise and understand the emotions of others and even themselves. The real challenge is managing all of those emotions in a proactive and productive manner.
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